GENERAL

YES, WE OFFER FULLY CUSTOM GRAPHIC KITS. FEEL FREE TO SEND US AN EMAIL TO GET STARTED ON YOUR PROJECT. MOTOCUTZMX@GMAIL.COM

YES YOU WILL. ALL ORDERS COME WITH A PROOF BEFORE ANYTHING IS PRINTED. ONCE THAT THIS PROOF IS APPROVED YOU CAN NOT MAKE ANY CHANGES TO YOUR ORDER.

PRODUCTION TIMES VARY DEPENDENT ON OUR CURRENT WORKLOAD. GENERALLY YOU CAN EXPECT YOUR PROOF WITHIN 2-3 BUSINESS DAYS OF THE ORDER BEING PLACED. ONCE YOUR PROOF IS APPROVED PLEASE ALLOW 5-7 BUSINESS DAYS FOR US TO PRODUCE AND THEN SHIP YOUR ORDER.

TRACK YOUR ORDER BY USING YOUR ORDERS PAGE.

YOU CAN CALL US TO PLACE YOUR ORDER, BUT PLACING THE ORDER VIA OUR WEBSITE AND/OR EMAIL IS GOING TO BE THE BEST OPTION. ALL OF OUR ORDERS HAVE TO BE PROCESSED VIA EMAIL AT ONE POINT OR ANOTHER, SO IT’S BETTER TO PLACE THE ORDER ON THE WEBSITE.

THIS DEPENDS ON WHICH STAGE OF THE PRODUCTION PROCESS YOUR ORDER IS CURRENTLY IN.

IF YOU HAVE APPROVED FINAL PROOFS, NO YOU CAN’T CANCEL YOUR ORDER.

IF YOU HAVE RECEIVED PROOFS, BUT DON’T WANT TO MOVE FORWARD A $50 CANCELLATION FEE WILL BE APPLIED TO COVER OUR DESIGN FEES.

YES OF COURSE. PLEASE EMAIL US WITH YOUR PREVIOUS ORDER # AND YOUR FINAL PROOF TO MAKE THIS PROCESS AS EASY AS POSSIBLE.

WE ARE OPEN MONDAY-FRIDAY FROM 9AM-5PM.

WE OFFER A WIDE VARIETY OF PRODUCTS/SERVICES. IF YOU’RE LOOKING FOR ANY FORM OF LARGE FORMAT PRINTING FEEL FREE TO REACH OUT TO GET YOUR PROJECT STARTED. MOTOCUTZMX@GMAIL.COM

SHIPPING + RETURNS

YOU SELECT WHICH SHIPPING METHOD WHEN CHECKING OUT THROUGH OUR WEBSITE. OUR STANDARD SHIPPING METHOD THAT WE USE IS UPS GROUND.

YES, YOU HAVE THE OPTION TO EXPEDITE SHIPPING ON YOUR ORDER WHILE CHECKING OUT. PLEASE NOTE: THIS IS ONLY EXPEDITING THE SHIPPING METHOD, NOT EXPEDITING THE DESIGN AND/OR PRODUCTION PROCESS.

NO, YOU CAN’T. ALL ORDERS ARE CUSTOM MADE. IF YOU HAVE ANY ISSUES WITH YOUR ORDER PLEASE LET US KNOW WHAT THE ISSUE IS AND WE’LL DO OUR BEST TO RESOLVE IT FOR YOU.

LET’S MAKE SOME RAD SHIT!
MOTOCUTZMX@GMAIL.COM